Welcome to the Seaton and Colyton Medical Practice
The Seaton and Colyton Medical Practice is based on two sites and provides a full range of primary care services to patients who reside within the practice boundaries. Both surgeries have disabled access.
We have five doctors working as an unlimited partnership supported by a full primary health care team. The team includes practice nurses, healthcare assistants, a community healthcare worker, community nurses, midwives, health visitors, counsellors and a physiotherapist, plus a full team of administration staff.
Our aim is to provide a high quality service that is sympathetic to the needs of our patients. The standard care will include health promotion advice, referral as appropriate and reflect patient choice wherever practicable. We aim to work with our patients to encourage patient responsibility for his or her well being
Message from Mark Procter
Joint Director of Primary Care, South Devon and Torbay and NEW Devon Clinical Commissioning Groups and Head of Primary Care, NHS England South (South West - Devon, Cornwall and Isles of Scilly)
“If you need to see or speak with a GP or someone else at the practice, you should contact your practice directly, or for urgent advice call NHS 111.
“Not all GP practices in Devon, Plymouth or Torbay are offering the 8am-8pm service this winter as recent patient satisfaction feedback on GP opening times suggests this isn’t needed for our area at this time. In line with national policy this will be reviewed in the new year.
“As there are variations in GP practice opening times and practices aren’t open their usual hours, be prepared this Christmas. Ensure you order your prescription medication in good time, keep your medicines cabinet well stocked with medicines that you can buy over the counter, ask your pharmacist for advice, or call 111.
“Existing out-of-hours arrangements for GPs continue as normal as normal every evening, overnight, over the weekends and bank holidays. These are accessed by calling 111. 111 is available for everyone whether registered with a GP practice or not.”
(received 18th December 2017)
EXTENDED OPENING HOURS
Here at The Seaton and Colyton Medical Practice we continually look at ways in which we can offer additional appointments to fit in with our patients. We are pleased to announce that with effect from the 3rd July 2017, we will be offering additional pre-bookable appointments from 7.30am - 8.00am. These appointments can be booked using our on-line access or by contacting the practice direct. Our GPs will also be making some additional telephone calls after 6.30pm, so if this suits you, then please let us know when requesting a telephone consultation.
OneSmallStep is a new, free healthy lifestyle service for Devon residents commissioned by Devon County Council. You can access free support to help you to:
* Quit smoking
* Cut down on alcohol
* Maintain a healthy weight
* Start moving more
All OneSmallStep pathways are focused on encouraging people to identify, plan and commit to making small, gradual changes. They develop long-term relationships with service users through a scheduled approach towards change followed by 3, 6 and 12 month follow ups. Please click this link to access the website or alternatively contact can be via email at firstname.lastname@example.org or Freephone 0800 298 2654/local rate 01392 908 139. The telephone service is accessible 9.00am - 6.30pm Monday to Friday, excluding public holidays.
Named Accountable GP
All our patients are free to see any GP of their choice, but each patient has a named accountable GP on their clinical record, and this is the GP they are registered with. If you are unsure who this is then please ask at reception. This GP has overall responsibility for you care, but you can request an appointment with any doctor that is available.
The charity has a website, which you can reach here
More details are available here
New Year's Resolution?
Inactivity is a significant health risk, but we know that by keeping active for 30 minutes 3-4 times a week you can significantly reduce your risk of harm. Try this new physical activity finder:
Visit this new website, where you are able to choose either activities that you already know you like and are comfortable with, or search for all local options, meet people and try something fun and new!
Friends and Family Test
The Friends and Family Test (FFT) was introduced in 2013 as a method of asking patients whether they would recommend healthcare services to their friends and family if they needed similar care or treatment. From the 1st December 2014 this Practice will be using this patient feedback to recognise success and to identify areas for improvement. The FFT does not replace the current NHS complaints procedure or any other form of feedback regarding healthcare services.
Patients who have a consultation with a GP or another member of staff employed by the practice can fill in the FFT form either on line by clicking here or in paper format. Forms will be available at the practice and may be given to patients in their own homes. Your consultation can include home visits, telephone consultations or appointments or even contacting the surgery to request a prescription or some other information. We are interested in your experiences and if you wish you can fill in a form each time you have contact with the practice.
Your feedback will be publicised and used to help us ensure our service meets your expectations.
New Clinical Commissioning Group
From 1st April 2013 we are part of the new Northern, Eastern and Western Devon clinical Commissioning Group. Click here to visit the website.
Recently rated one of the top health websites by The Times for easy to understand, accurate and up-to-date evidence based information. A useful source of medical information, wellbeing articles, blogs and videos.
(Site updated 07/08/2018)