Face Masks 

Due to the rising number of COVID-19 infections in our area and throughout the country, we kindly ask everyone to wear a face mask when in the practice.

PHE Guidance remains that masks are no longer a requirement, however, we have reinstated mask wearing for all our clinical staff at this present time.

We would encourage our patients to do the same, where they are able to.

This has been implemented to not only protect our most vulnerable patients, but also our staff, as we endeavour to provide a full service for our patients.

We have masks available at our Self Check-In point and Reception.

If you aren’t familiar with online consultations, they are a quick and convenient alternative to visiting your GP surgery in person.

You can use your smartphone, tablet or computer to:

• Ask about a condition or new symptoms
• Get information about your condition and how to treat yourself
• Discuss a test result and request sick notes.

You’ll then get a response, this might be advice on what to do next through an electronic message, telephone call or video call.

If you need to, you can continue to telephone the practice.  But if it’s not urgent and you have access to the internet, we recommend you continue to consult online to help free up the practice phone line.  We now have the technology in place to carry out video consultations too, and if a clinician determines you need to be seen face-to-face in the practice, you will continue to be offered this.

As well as helping reduce the spread of coronavirus, consulting online also makes life easier. You can complete the form wherever you are, 24-hours a day, and take as long as you want describing your symptoms. And, by avoiding unnecessary trips to the surgery, you’ll also save time and won’t have to disrupt your day.

It can be confusing to know which NHS service is the right one for your needs when there are so many options, particularly if you are a visitor to the area and unfamiliar with local services.

Just think 111. The 111 service can be used for any non-life threatening medical issues and you’ll be able to:

• Speak to a medical professional on the telephone
• Be directed to the right NHS service based on your specific needs
• Get an appointment to see a clinician face to face
• Be dealt with by a friendly and understanding operator
• Receive treatment quickly
• Be directed to the nearest pharmacy to advise on any treatment
• Get a guaranteed call-back if there are any delays
• Protect others by freeing up emergency departments
• Help the NHS by getting the care you need directly 

You should also consider contacting your home GP surgery who will be able to provide you with a telephone appointment. If you require medication, prescriptions can be sent electronically to a pharmacy near to where you are staying. 

Our online services can be selected by clicking here  LOGIN   or from the online services menu.

 If you want to make use of this service please register first at the surgery to gain access. Note photo id is required. 

Can we send you messages on your phone?

The Practice would like to use SMS phone messaging (texting) to remind you of appointments and other services. If you are happy to allow this and haven't already given your consent please download and print the consent form below & then bring to the surgery when you can.

Further details are provided on the form.

If you need out of hours medical advice or treatment which cannot wait until the practice is open you can call 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.